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Last updated: November 2025
Effective for: Zeneith Private Limited, New Delhi, India
Zeneith is a 100% cloud-based SaaS (Software as a Service) platform. We do not ship any physical products, devices, or materials.
All access to our Zeneith service is delivered digitally via the internet. There are no physical goods involved.
Instant Access
Upon successful payment and account creation, you will receive immediate access to your subscription plan. No waiting, no delivery times, no shipping fees.
How Access is Granted
Confirmation Email
Within minutes of your purchase, you will receive a confirmation email with:
🔧 Didn't Receive Access?
If you don't receive your login credentials within 15 minutes of payment, check the following:
If you still can't access your account, contact us immediately at contact@zeneith.com with your transaction ID.
24/7 Online Access
Zeneith is accessible globally 24/7, subject to internet availability and regional restrictions (if any). We aim for 99% uptime, excluding scheduled maintenance.
Scheduled Maintenance
Occasionally, we perform scheduled maintenance to improve service quality. We will notify users via email at least 48 hours in advance. Maintenance windows are typically 1–2 hours.
Internet Requirement
You are responsible for maintaining a stable internet connection to access the Service. Zeneith is not liable for connectivity issues on your end.
Zeneith is available globally, but certain features may be restricted in specific regions due to:
Currently, our service is optimized for users in India, USA, Europe, and other major markets. Contact support if you're unsure about availability in your region.
If you encounter any access or technical issues, our support team is here to help:
Email: contact@zeneith.com
Response time: 24–48 business hours (Mon–Fri)
For urgent issues, mark your email subject as "URGENT - Access Issue"
If you have questions about accessing the Service, contact us:
Email: contact@zeneith.com
Address: New Delhi, India
We're here to ensure you get instant access to your subscription!
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© 2025 Zeneith Private Limited. All rights reserved.
This Shipping & Delivery Policy is compliant with E-commerce Rules, 2020 (India) and Consumer Protection Act, 2019.